Spiralmac Royal Queen 5 Spiral Dough Mixer

I think the geometry is a little off. The dough tends to climb the hook and the pumpkin shape is very flat. I think maybe they need to redesign the hook.

This is my third spiral machine. I bought it because of the removable parts which work well.

Approximately two weeks ago we purchased the Spiralmac Royal Queen 5 Spiral Dough Mixer from Pleasant Hill Grain (PHG) and our experience could not have been better. During the initial research, we considered a few different models at PHG and other sellers, but came back to PHG mainly due to all of the excellent customer service reputation, offering of quality products, pre-sale product information and availability. There were ample product detail and guidance to help us compare models.

We ultimately settled on the Spiralmac for its full set of features and perceived build quality. We've been preparing more and more pizza dough to make pizza Napoletana in our wood fired oven for our large gatherings of family and friends. We've been mixing and kneading the dough by hand, but it is increasingly difficult to keep up and also to achieve the dough structure and consistency required for pizza Napoletana. Based on the PHG product page, we felt the Spiralmac had what we needed in terms of capacity, power, variable speed control, sufficient top speed for 70% hydration dough, rotating bowl and even forward/reverse mixing (reverse is helpful when making biga/preferment to avoid forming gluten at that stage).

We ordered the mixer on a Saturday and we received it by Thursday (just 11 days ago)! It was double-boxed, well-protected and arrived in perfect condition via FedEx.

When we unboxed the mixer, we were pleasantly surprised, indeed impressed, with the build quality of the Spiralmac, its design, styling and robustness. We've already made two batches of pizza dough with ease! It makes quick and beautiful work of the task! Even clean-up is a breeze - the food grade stainless steel spiral dough hook and the breaker bar are effortlessly removed in seconds. The heavy duty stainless steel bowl is easily removed for washing.

The operation of the mixer is quiet and smooth and it can handle a large batch of dough without struggling. The Spiralmac is built like a tank. Through PHG and the manufacturer, there is excellent support and even availability of replacement parts - we expect the Spiralmac to last a lifetime. We could not be more pleased with our purchase from PHG. Thank you PHG for your great service and delivery, and thanks to Spiralmac for a wonderful spiral dough mixer - a beautiful, solid machine!

Purchased to make pizza dough. Made batch of dough for six 12" pizzas and did a great job. Works great, built like a tank. I especially appreciate the disassembly of the breaker bar, spiral head and bowl for cleaning. Every video I watched online showing how to clean a spiral mixer that did not disassemble left bits of wet dough everywhere (not appealing to me). Very easy to place the bar, spiral attachment into the bowl and bring to the sink for hot water and soap (that is a huge benefit).

The Spiralmac is also a fairly compact unit compared to other mixers. Saves space by not having to tilt the drive head away from the bowl. This unit is heavy, so don't plan on moving it around your kitchen when you need it. Set it up so you can always use the mixer where it is located. No problem with delivery. Minor issues to be aware of: 1) my unit tripped the GFCI plug in my kitchen, but works as it should in a non-GFCI outlet (this is apparently a known issue for some motors with a variable speed controller and has been a reported problem on other spiral mixers as well), 2) my wing nut and screw on the spiral attachment was put on so tight, I had to use an allen wrench to back off on the tension (not a big deal, but don't get frustrated if you have a difficult time taking the screws off the first time--I would rather have everything tight for shipping, don't get frustrated).

Overall, very happy with my purchase and would buy again. Glad I purchased this mixer compared to other mixers I was considering and the price was less too!

I've made brioche and sourdough bread and was really pleased with this mixer. It's very, very quiet, and it looks beautiful on my counter.

Darren spent a lot of time helping me decide which spiral mixer to buy. I purchase the SV5 and am delighted. There was a delay in shipping because the dough hook and bar had to be refitted with new hardware and I received a call from customer service to let me know what was going on.

Received the mixer in great shape and it works so well.

I love the Spiralmac! I used it to make sourdough Hokkaido milk bread, and then I decided to try it with a very small batch of pasta madre for Panettone. I'm impressed with how quiet it is, how well it mixes dough, even down to as little as a 250g batch. I look forward to using it for a long time. I am also impressed with the PHG employees. They helped me make the decision to purchase this machine and have reached out to me a few times to see how it was going.

While I primary use for pizza dough—which it’s awesome for—I may have to increase my bread making. This mixer is very heavy duty, love the easy clean up. It was between this and another mixer and based on my research and the way the mixer comes apart I decided to go with this one and I’m not disappointed. Shipping was super-fast, I was amazed.