IMPORTANT: COVID-19 UPDATE
Today we're shipping orders for in-stock items placed November 16. Our Hampton showroom is temporarily closed. Despite high order volume, our amazing shipping team is rapidly reducing processing times—we’ve recently added 20 new team members! We greatly appreciate your business and we’re doing our very best to serve you, as Jim C. of California tells. A word to the wise: Because resupply of many product lines remains daunting, and processing times may grow again in coming weeks, there’s never been a year like this to do your Christmas shopping and other year-end buying very early!
"Your company provides the sort of service I thought did not exist anymore. I'll purchase more things from you in the future because of your great service and your honesty."
— Greg Ortega, AZ
Holiday Schedule & Phone Ordering
Prefer to call your order in? Just call 866-467-6123 during our phone hours shown below. You can provide your order info and pay by credit or debit card (Visa/Mastercard/Discover/American Express) for immediate shipment or you can complete the order by sending a check or money order. Orders paid with a money order purchased from a U.S. Post Office are processed for shipment as soon as we receive the payment. Orders paid with checks or with non-U.S.-Postal money orders are processed after they clear the bank.
"Real People, Really Often"... During our phone hours, we're able to answer most calls with a real, live person. If everyone's busy helping other customers, you'll get voicemail. When that happens, we make every effort to return your call within minutes if you leave your phone number with area code. It will really help us if you tell us the number very clearly, and sloooowly enough to write it down... thanks!
Phone Hours
- Monday–Friday: 8:30am to 6:00pm, US Central Time
Saturday: 8:30am to 3:00pm, US Central Time - Sunday: No phone hours on Sunday.
- At all times, ordering options include convenient online ordering and mail.
- Note: We're 1 hour behind Eastern Time, 1 hour ahead of Mountain Time, 2 hours ahead of Pacific Time.
During phone hours, most calls are answered by a real live person. If you do get voice mail, we make every effort to return calls very promptly.
