Holiday Schedule & Phone Ordering
Holiday Office Schedule 2025 |
| Holiday | Date | Easy Online Ordering | Telephone Ordering | Customer Service |
First Shipping Date Following
(Most in-stock items will ship this date) |
| New Year's Day | Jan 1, 2025 | Yes | No | No | Jan 2 |
| Day after New Year's Day | Jan 2, 2025 | Yes | Opens at noon | Opens at noon | Jan 2 |
| Good Friday | April 18 | Yes | Closes at noon | Closes at noon | April 21 |
| Easter weekend | April 19 | Yes | No | No | April 21 |
| Day after Easter weekend | April 21 | Yes | Opens at noon | Opens at noon | April 21 |
| Memorial Day weekend | May 23 | Yes | Closes at noon | Closes at noon | May 27 |
| Memorial Day weekend | May 24 | Yes | No | No | May 27 |
| Memorial Day | May 26
|
Yes | No | No | May 27 |
| Day after Memorial Day | May 27 | Yes | Opens at noon | Opens at noon | May 27 |
| Day before Independence Day | July 3 | Yes | Closes at noon | Closes at noon | July 7 |
|
Independence Day
|
July 4 | Yes | No | No | July 7 |
| Independence Day weekend | July 5 | Yes | No | No | July 7 |
| Day after Independence Day weekend | July 7 | Yes | Opens at noon | Opens at noon | July 7 |
| Labor Day Weekend | Aug. 29 | Yes | Closes at noon | Closes at noon | Sept. 2 |
| Labor Day Weekend | Aug. 30 | Yes | No | No | Sept. 2 |
| Labor Day | Sept. 1 | Yes | No | No | Sept. 2 |
| Day after Labor Day | Sept. 2 | Yes | Opens at noon | Opens at noon | Sept. 2 |
| Day before Thanksgiving | Nov. 26 | Yes | Closes at noon | Closes at noon | Nov. 28 |
| Thanksgiving | Nov. 27 | Yes
|
No | No | Nov. 28 |
| Day after Thanksgiving | Nov. 28 | Yes | Opens at noon | Opens at noon | Nov. 28 |
| Christmas Eve Day | Dec. 24 | Yes | Closes at noon | Closes at noon | Dec. 29 |
| Christmas | Dec. 25 | Yes | No | No | Dec. 29 |
| Christmas weekend | Dec. 26 | Yes | No | No | Dec. 29 |
| Christmas weekend | Dec. 27 | Yes | No | No | Dec. 29 |
| New Year's Eve Day | Dec. 31 | Yes | Closes at noon | Closes at noon | Jan 2 |
| New Year's Day | Jan. 1, 2026 | Yes | No | No | Jan 2 |
| Day after New Year's Day | Jan. 2, 2026 | Yes | Opens at noon | Opens at noon | Jan 2 |
| Ordering options include convenient Online Ordering, Mail, and Phone. | |||||
Prefer to call your order in? Just call 866-467-6123 during our phone hours shown below. You can provide your order info and pay by credit or debit card (Visa/Mastercard/Discover/American Express) for immediate shipment or you can complete the order by sending a check or money order. Orders paid with a money order purchased from a U.S. Post Office are processed for shipment as soon as we receive the payment. Orders paid with checks or with non-U.S.-Postal money orders are processed after they clear the bank.
"Real People, Really Often"... During our phone hours, we're able to answer most calls with a real, live person. If everyone's busy helping other customers, you'll get voicemail. When that happens, we make every effort to return your call within minutes if you leave your phone number with area code. It will really help us if you tell us the number very clearly, and sloooowly enough to write it down... thanks!
PHONE HOURS
CUSTOMER SERVICE
Phone: (866) 467-6123
Mon-Fri: 8:30am - 5:00pm CST
Sat: 9am - 12:00pm CST
Sun: No phone hours
Note: We're 1 hour behind Eastern Time, 1 hour ahead of Mountain Time, 2 hours ahead of Pacific Time.
During phone hours, most calls are answered by a real live person. If you do get voice mail, we make every effort to return calls very promptly.
RETAIL STORE
Mon-Fri: 8:30am - 5:00pm CST
LANGUAGES
We have customer service representatives who speak English, Spanish, and Portuguese. Se habla español. Falamos Português.
