IMPORTANT UPDATES: Today we're shipping orders for in-stock items placed November 28.
Be sure to enter our $8000-value giveaway of the fabulous RackMaster oven!

Holiday Schedule & Phone Ordering


Ordering options include convenient Online Ordering, Mail, and Phone.

Holiday Office Schedule 2022

Holiday Date Easy Online
First Shipping Date Following
(Most in-stock items will ship this date)
Good Friday April 15 Yes Closes at noon Closes at noon April 18
Easter Weekend April 16 Yes No Closed April 18
Memorial Day Weekend May 28 Yes No Closed May 31
Memorial Day May 30 Yes No Closed May 31
Independence Day Weekend July 2 Yes No Closed July 5
Independence Day July 4 Yes No Closed July 5
Labor Day Weekend Sept. 3 Yes No Closed Sept. 6
Labor Day Sept. 5 Yes No Closed Sept. 6
Day Before Thanksgiving Nov. 23 Yes Closes at noon Closes at noon Nov. 25
Thanksgiving Nov. 24 Yes No Closed Nov. 25
Day After Thanksgiving Nov. 25 Yes Opens at 10am Opens at 10am Nov. 25
Day Before Christmas Eve Day Dec. 23 Yes Closes at noon Closes at noon Dec. 27
Christmas Eve Day Dec. 24
Yes No Closed Dec. 27
Christmas Dec. 25 Yes No Closed Dec. 27
Day After Christmas Dec. 26 Yes No Closed Dec. 27
New Year's Eve Dec. 31 Yes No Closed Jan. 2
Day after New Year's Day Jan. 2 Yes Opens at 10am Opens at 10am Jan. 2

Prefer to call your order in? Just call 866-467-6123 during our phone hours shown below. You can provide your order info and pay by credit or debit card (Visa/Mastercard/Discover/American Express) for immediate shipment or you can complete the order by sending a check or money order. Orders paid with a money order purchased from a U.S. Post Office are processed for shipment as soon as we receive the payment. Orders paid with checks or with non-U.S.-Postal money orders are processed after they clear the bank.

"Real People, Really Often"... During our phone hours, we're able to answer most calls with a real, live person. If everyone's busy helping other customers, you'll get voicemail. When that happens, we make every effort to return your call within minutes if you leave your phone number with area code. It will really help us if you tell us the number very clearly, and sloooowly enough to write it down... thanks!

Phone Hours

  • Monday–Friday: 8:30am to 5:00pm, US Central Time
    Saturday: 8:30am to 3:00pm, US Central Time
  • Sunday: No phone hours on Sunday.

At all times, ordering options include convenient online ordering and mail.

Note: We're 1 hour behind Eastern Time, 1 hour ahead of Mountain Time, 2 hours ahead of Pacific Time.

During phone hours, most calls are answered by a real live person. If you do get voice mail, we make every effort to return calls very promptly.


For more information see:

General Info/Help Page
Ordering Information

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