Testimonials from our customers...
As someone who works with customer service for a company with clients from Maine to Alaska, let me say that your example at Pleasant Hill grain is what every company should strive toward. Best online experience I've had! — Dave Guillemette, ME
Great cookie cutter and great packaging. — Monica D., PA
I love PHG for all things cooking, kitchen and home! I got attachments for my Bosch Universal mixer and you have many more items that interest me for other cooking and canning needs. I’d tell anyone: Try this wonderful company, you won't be disappointed! — Rebecca Smith, CA
I've been buying from Pleasant Hill Grain for several years. Extremely efficient process. Never disappointed. — Don D., FL
Good price and shipped fast. I’ll recommend you to others. — Ryan L., CT
Perfect delivery and fast shipping. Always good quality. — Anne P., IA
For my baking needs I always shop Pleasant Hill and need go no further. Everything I need is here. — Clifton N., WA
I was glad to learn how well your company keeps up with the ordering process and verifications. I am a new customer and this was a new experience for me, ordering with your company. The order arrived it seemed, so quick! I haven't tasted the food, but wanted you to know that the ordering, delivery arrival and getting in touch with me was appreciated. Everything arrived in tip-top condition. Your conscientiousness toward making sure my order was correct, and friendly attitude was a pleasant experience. — Rebecca O., AZ
I can't believe how fast my order came! I thought about ordering through Amazon for the two-day shipping but decided to go with Pleasant Hill instead because I've always had great service. Pleasant Hill's prices were better than Amazon for the items I ordered, and it came just as fast. This is why I've been a loyal Pleasant Hill customer for several years. — Barb Waldorf, CO
Your customer service reps are extraordinary. They provided me with prompt and efficient service throughout the entire process. — Ann M., IL
I've been purchasing items from this company for quite sometime and will continue to do so. Shipping on my orders is always free. Customer service if ever needed are always quick to handle my problem and very pleasant while doing so. If making a purchase, I always check Pleasant Hill Grain before going any further with my search. Thanks Guys & Gals at PHG! Keep up the Great Work! — Leonard R., MI
I purchased my Ankarsrum stand mixer a month ago and I'm extremely pleased with it! It was time to replace my stand mixer (a Kitchenaid 5-quart), so I began doing some online research.The KA looked lovely and had run very well for most duties, but lacked the motor power to do a good job kneading bread dough without having to pause now and then so its motor could cool down. That the top of a KA mixer can get nearly too hot to touch was concerning to me, though the KA manual reports that as being "normal". I learned that I couldn't safely use my KA mixer to make other items requiring a long mixing time, such as Springerle cookies—and I know of one KA mixer that broke down trying to make a batch of those German cookies. Its engine was repaired, but the mixer never ran the same afterward. I was intent on making both bread and Springerle in the future, so I upgraded to an Ankarsrum ...and just wish I'd known to do that sooner! Admittedly, it is not inexpensive, but a tremendous investment and it comes with many accessories, including a large, stainless steel mixing bowl! I watched several online videos on Youtube featuring the Ankarsrum mixer, and those reviews and tutorials helped enormously! This mixer is a little heavier than the 5 quart KA, owing, at least in part, to its 1500-watt motor (the 5 quart KA has a 325-watt motor), but yet the Ankarsrum is actually quieter than my KA. I have used it to make loaves of bread, cakes, cookies and pancake batter, and find it very easy to use and to clean. It easily earns 5 stars! — Susan T., MO
Your customer service is outstanding! You response time was fast when I made a mistake in my order and you were able to fix it. When I had a question you answered the phone even though you were closed and in the middle of a power outage and snowstorm. The directions for caring for the pan were easy to find and the product is outstanding. Great service and a great product! You can't ask for more than that! — Brynne L., OR
Cost: I did a lot of research and wanted to go with a tried and true grain mill… does it cost more than others yes, but I got what I paid for and have a piece of mind of the quality of the product.
Communication: Great. Was on backorder, Pleasant Hill Grain reached out to me to get billing information and received the Grain Mill shortly after.
Product Review: Very happy with the Komo Grain Mill. Have made 4 loaves of sourdough bread, and fed my various starters numerous times. The Grain Mill works great and my sourdough starters/cultures LOVE the fresh milled grain. Very happy with my purchase overall. Only negative that is my fault… questioning if I should have gotten the faster mill… but that’s on me not Pleasant Hill Grain. — Mackenzie E., OH