IMPORTANT COVID-19 UPDATE
Today we're shipping orders for in-stock items placed January 15. Customer service is available by email and phone. If we can’t take your call immediately, we’ll get back to you as fast as possible. Please note that our Hampton showroom remains closed. We greatly appreciate your business, and we’re doing our very best to serve you.
"Pleasant Hill Grain is a top notch company. You process orders quickly without error and also resolve returns to the customer's satisfaction. Other companies I've ordered from online don't measure up to Pleasant Hill Grain!"
— Pat Perusse, MD
Manufacturer's Statement of Warranty for Berkey® Water Purification Systems
New Millennium Concepts, Ltd. warrants this product to be free from defects in materials and workmanship for a period of 6 months from date of purchase. Black Berkey® purification elements have a two-year prorated warranty calculated in six months intervals. New Millennium Concepts, Ltd. will replace or repair any product that it deems is not properly functioning during the stated warranty period. Relief under this warranty is limited to the replacement or repair of defective materials or workmanship only. New Millennium Concepts, Ltd. shall not be held liable for incidental or consequential damage to personal property from, but not limited to, a defective unit, improper use, abuse, accident, or neglect, etc. No warranty will apply to units which have been used for purposes not intended, which have been altered so as, in the manufacturers judgment, to affect adversely its performance. This warranty is for the original retail purchaser only, and cannot be transferred. Repair or replacement of parts will be made upon delivery to manufacturer's plant or authorized service dealer at customer's expense. The laws of the State of Texas, USA, will govern any disputes regarding this warranty or claim made. This warranty, which is given expressly in lieu of all warranties, expressed or implied, or merchantability and fitness for a particular purpose, constitutes the only warranty made by New Millennium Concepts, Ltd.