"My wife and I do a lot of online ordering and we have seldom dealt with a merchant as conscientious and professional as your organization. Thank you for your patience and outstanding customer service. "
— Chuck Hall, CA
Cooking Class FAQ
- What are your classes like?
- Will I eat in the class, and take food home?
- What if I have a food allergy?
- What should I wear?
- How long do your classes run?
- Where are your classes located?
- How do I register for a class?
- What's your cancellation policy for classes?
- What's the minimum age for class attendees?
- Will I receive a store coupon at the class?
- May I reserve all the seats in class for a group?
Demonstration classes: Our demonstration classes are fun and interactive in a relaxed atmosphere. Experienced demonstrators show and explain how to achieve your culinary dreams using creative, labor-saving tools and techniques. Our goal is to make your time in the kitchen enjoyable, efficient, and productive. There's always delicious tasting along the way! Demonstration classes are limited to 12 people.
Hands-on classes: Similar to our demonstration classes, hands-on classes provide you with experienced guidance using time tested and innovative techniques while getting your hands into a cooking or baking experience that you're sure to enjoy. You'll be on your feet working with others in small groups for most of the class session. The class members will taste and savor the delicious dishes we've created. Hands-on classes are limited to 12 people.
Length: Our classes run 2 to 2-1/2 hours long. You'll have the opportunity to sit for most of the demonstration classes. Hands-on classes are more active so you'll be on your feet most of the session. Stools and chairs are provided for sitting.
Registering: , and click the "Register here" link for the class. The link will take you to a page where you can add the class to your shopping basket, and from there you can purchse the class by proceeding through our checkout process. Payment in full is required at registration.
Cancellation: You may cancel your registration up to 48 hours prior to class start time and we'll give you a full refund. Or, you may transfer your registration fee to another open class of equal or greater value (full payment is required for any class to hold your spot). To cancel a class call our customer service team at 866-467-6123 from 8:30am-6:00pm M-F or Saturday 8:30am-3:00pm (CST). No refunds or transfers allowed for registrations cancelled within 48 hours of a class start time. Pleasant Hill Grain reserves the right to cancel any class that doesn't meet the minimum enrollment, instructor illness, and inclement weather. We'll contact you via email or phone and issue a full refund unless you prefer to transfer your registration to another class (depending on availability). If you miss a class for weather-related concerns, our standard cancellation policy applies.